That said, the response time is slower than most services we’ve tried. Using a free account, we received a response a little more than a day later. The email contact form says a response will come within one to three days. You can send an email to contact support if your using a Basic or Plus account. There are many active members and Dropbox’s community moderators help resolve issues. If you don’t find a solution to your problem, you can ask a question in the community forum. The articles are clear and easy to follow, but they could be improved with the addition of video tutorials. They’re divided into categories for quick access. From this review: The easiest and fastest thing you can do to get help is consult the articles in the help center. One reviewer on said Dropbox performs well on customer service relative to its peers. Based on reviews posted on popular review sites as well as from Dropbox's website, Dropbox performs very well in terms of customer service relative to other file sharing services.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |